![manageengine desktop central support portal manageengine desktop central support portal](https://www.informaticar.net/wp-content/uploads/2021/08/ManageEngineInstall_14.png)
If an instance is not specified in the URL, the tickets will be raised to the default instance.
![manageengine desktop central support portal manageengine desktop central support portal](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7757228f-b053-4022-9d73-f815cd1e9514.png)
![manageengine desktop central support portal manageengine desktop central support portal](https://www.manageengine.com/products/desktop-central/images/dc-sdp-integ-2.png)
To post the DC - SDP integration tickets to a specific instance, provide the complete portal URL along with the instance name, for example. Note: All the helpdesk tickets and assets are posted to this URL.
#Manageengine desktop central support portal update#
Note: For the Desktop Central-ServiceDesk Plus Cloud integration to work properly, please update your Desktop Central build to the latest version. Inventory alerts for every minute change in hardware and softwareÄesktop Central build should be 10.0.598 or above.Helpdesk requests raised from Desktop Central's agent tray will be logged as tickets in SDP automatically.Updated and comprehensive inventory details will be posted periodically.Integrating with ServiceDesk Plus Cloud IntroductionÄesktop Central - ServiceDesk Plus Cloud integration provides the following benefits: